Hope Industrial Blog

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4-Year Warranty Badge for Hope Industrial Systems

New Standard 4-Year Warranty for Hope Industrial Products

4-Year Warranty Badge for Hope Industrial SystemsEffective immediately, HIS is increasing our standard warranty to 4 years. And, it’s retroactive – all products we have shipped since October 23, 2015 are covered. All other warranty terms stay the same.

We’ve shipped over 125,000 monitors since announcing the industry-first 3-year warranty in 2001 and the good news for our customers (and for us) is that our products rarely fail on their own. But now you have the assurance that, if one does, you are covered for 48 months! Read More

17" Panel Mount and 23" Universal Mount Monitor with DC Power shown

DC Power Versions of All Industrial Monitors and Touch Screens

In case you didn’t already know, all of Hope Industrial Systems’ industrial monitors and touch screens are available with either AC or DC power input. These units operate with an input range of 9.6 to 36.6 VDC and are equipped with an industrial pluggable terminal block with locking screws. An AC-to-DC power supply is available for bench testing . These monitors include the same 4-year warranty, 30-day total satisfaction guarantee, quick shipping, and superior customer service that you have come to expect from Hope Industrial Systems.

17" Panel Mount and 23" Universal Mount Monitor with DC Power shown
Cable exit views of 17″ Panel Mount (left) and 23″ Universal Mount (right) monitors showing DC input

Specifications

DC Power Input Terminal Block with Locking Connector
DC input terminal block and locking connector
  • Available on all Hope Industrial monitors and touch screens
  • 9.6 VDC/2.5 A to 36.6 VDC/0.65 A, 24 W max
  • Three-wire industrial pluggable locking connector (with DC positive, DC ground, Earth ground)
  • AC/DC power supply for bench testing available:
    • AC input: 100 to 240 VAC, 50-60 Hz
    • DC output: 19 VDC, 2.1 A
New Fixed Wall Mount Keyboard, shown in Stainless Steel with R3 Keypad

New Fixed Wall Mount Keyboards to Complete Your Workstation

New Fixed Wall Mount Keyboard, shown in Stainless Steel with R3 KeypadHope Industrial Systems is excited to introduce our new Industrial Fixed Wall Mount Keyboards. Designed to be bolted to any vertical surface with cables routed behind the mounting surface, this new mounting option provides the user with a clean and uncluttered installation. Starting at just €735, these new keyboard models include the same rugged industrial specifications as our existing keyboards and include our standard 4-year warranty.

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ELO Control Panel

Installing and Calibrating your Hope Industrial Touch Screen

One of the most common questions received by our Tech Support group is how to calibrate the touch screen, usually during the initial installation. To help users through the process, we’ve created this step-by-step guide for Microsoft Windows users.

Depending on how far off your alignment is, it might be necessary to temporarily connect a mouse to perform these steps.

These instructions apply to Windows versions 7, 8, and 10 when using the USB touch screen interface – there may be minor differences depending on your version.

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International Production and Processing Expo logo

Visit HIS at the International Production and Processing Expo (Booth B3801), February 12-14

International Production and Processing Expo logo

At Hope Industrial Systems, we’re preparing for the International Production and Processing Expo (IPPE) that’s happening next month, February 12-14, at the Georgia World Congress Center in Atlanta, Georgia. If you’re planning to be at IPPE 2019, stop by booth B3801 to see our full range of industry-leading touch screens, workstations, and accessories.  Our knowledgeable sales team will be happy to show you our product line and discuss solutions for your industrial monitor needs.

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KVM Extender mounted to rear of 19" Universal Mount Monitor

Place Your Industrial Operator Station up to 300 m Away from Your PC with a KVM Extender

KVM Extender mounted to rear of 19" Universal Mount Monitor
Monitor-Mounted KVM Extender attached to rear of 19″ Universal Mount Monitor

Our line of industrial KVM Extenders allows you to place your industrial monitor or touch screen (and mouse, keyboard or other devices) up to 300 m (1000′) away from the computer or server using a single shielded CATx cable. This way, the non-industrial computer can be kept safely in a controlled environment, while your industrial monitor handles the tough conditions of the factory floor.

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Workstation with Industrial TC Enclosure and Dell Box PC 3000 Embedded Computer

12,960 Different Ways to Configure Your Industrial Operator Station

Workstation with Industrial TC Enclosure and Dell Box PC 3000 Embedded ComputerHope Industrial Systems’ Industrial Operator Stations are designed to provide a low-cost platform that can be configured in more than 12,960 ways. Our workstations consist of an industrial Universal Mount Monitor, cable exit plate option, and monitor mount. Other optional accessories, including PC/thin client enclosures, keyboards, and KVM extenders, are available depending on your requirements. Read More

Dina Molaison (U.S. Commercial Service), Karen Handel (U.S. Congress), and George Tracy (U.S. Commercial Service) presenting U.S. Commercial Service Export Achievement Award to Hope Industrial

Hope Industrial Receives U.S. Commercial Service Export Achievement Award

Dina Molaison (U.S. Commercial Service), Janet McGraw (HIS), Karen Handel (U.S. Congress), Dan McGraw (HIS), Paul McGraw (HIS), and George Tracy (U.S. Commercial Service)

Last month, Hope Industrial was presented the U.S. Commercial Service Export Achievement Award, an award that recognizes companies who have successfully increased business in the international marketplace.

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17" Panel Mount Industrial Monitors and IP65/IP66 Rugged Touch Screens, front and side views

Did You Know Our Customers Have Installed over 100,000 Monitors on All 7 Continents?

17" Panel Mount Industrial Monitors and IP65/IP66 Rugged Touch Screens, front and side views
17″ Industrial Panel Mount Monitor

We have never made a big deal of this, so you may not be aware: Hope Industrial Systems has shipped more than 100,000 industrial monitors worldwide. Since HIS was founded in 2000, our products have been installed in over 60 different countries in a wide range of industrial applications. We are proud to say that over 85% of those who purchase our monitors are repeat customers.

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